Coming soon
Business Communication & Soft Skills
• To enable understanding of basics of communication and Soft Skills.
• To impart knowledge about communication theory and develop skills in oral and non verbal communication.
Attributes of Communication, Objectives of Communication, Communication Models, Channels of Communication, Verbal and Nonverbal Communication, External and Internal Communication, and Barriers to Communication.
Speeches and Presentations, Group Discussions, Interviewing, Participation in Business Meetings /Conferences, Negotiation, Negotiation Skills, Introducing Self and others.
Notice, Agenda, Minutes, Business Correspondence, Telephonic Interview, eMail Etiquette, Social Media for Business, Meeting and Greeting Etiquette, Resume Writing.
Positive Attitude, Motivation Skills, Interpersonal Skills, Emotional Intelligence and Team Working.
Business Etiquettes, Efficient Time Utilization Skills, Developing Success abilities, Goal Setting. Business Communication Software- Rosetta stone software.
• Bell A. H. & Dayle M. S., Management Communication, Malloy Lithographers, 3rd edition, 2010.
• Ober, Contemporary Business Communication, Biztantra, An Imprint of Dreamtech Press, Twelfth 8th, 2007.
• Shiv Khera: “You Can Win”, Macmillan Publishers India Ltd., 2008.
• S.R. Covey, The 8 habit: From Effectiveness to Greatness, Simon and Schuster Ltd., USA, 2007.
• Bay T, Macpherson D, Change your Attitude, Pearson Education, 2002.
• Thomas A. Limoncelli, Time Management for System Administration, O'Reilly Publications, 2nd edition, 2005.
• P. D. Chaturvedi and Mukesh Chaturvedi, Business Communication: Concepts, Cases and applications, Pearson Education, 12th edition, 2013.
• Carol M. Lehman, Debbie D. Du Frene, Business Communication, 16th Edition, Cengage Learning, 2011.
• Sharma, R.C & K. Mohan, Business Report writing and Correspondence (TMH), 4th edition, 2010.
