This course will enable the students to develop a basic category plan, including objectives, strategies, and tactics.
Course |
Learning outcomes (at course level) |
Learning and teaching strategies |
Assessment Strategies |
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Course Code |
Course Title |
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24SDMK 102 |
Category Management (Theory) |
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Approach in teaching: Interactive classroom sessions, Flipped Class, Case Study, Role Play, Guest Lectures, Benchmarking Reports, Short videos
Learning activities for the students: Category Plan Development, Group Discussions
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Class test, Semester end examinations, Quiz, Assignments, Presentation, Individual and group projects |
Concept, Definition, Characteristics, Evolution of Retailing in India, Retailing in India, Emerging Trends in Retailing, Factors Behind the change of Indian Retail Industry. Retail Formats: Retail Sales by ownership, based on Merchandise offered, non-store Based retail mix; Non-traditional selling
Buying function, Markups & Markdown in merchandise management, shrinkage in Retail merchandise management
Concept, Types of Categories, Listing of Products and mapping SKUs to cater product category and customer needs, Adherence to company policies and statutory regulations related to sales and service, creation and updating of digital catalogues
Adherence to quality standards for creating and maintaining catalogues and digital pages, creating catalogues and digital pages using appropriate softwares, ensuring correct mapping of products and product descriptions to the photographs being showcased/displayed, explaining photographic nuances that enhance the aesthetic aspects of the merchandise and increase impact and movement on the page, explaining the concepts of visual communication being used in the catalogue/digital pages
Liaison with internal and external stakeholders for accurate product listings, categories of products being sold, marketing plans and promotions within the organization, possible errors in listing of products and how to prevent the same, policies with respect to data transfer to and from business partners, availability of content and digital capabilities within the organization, page/leaf creation/product listing on the site, business policies with respect to listing/adding vendors
• Cullen & Newman: Retailing – Environment & Operations, Cengage Learning
• Berman & Evarv: Retail Management, Prentice Hall.
• Bajaj, Tuli & Srivastava: Retail Management- Oxford University Publications
Suggested Readings:
• Gibson G Vedamani: Retail Management: Functional principles & practices, Jaico Publishing House.
• Harjit Singh: Retail Management, S. Chand Publication.
E- Resources:
• https://www.yourarticlelibrary.com/macro-economics
• https://www.slideshare.net/
• https://www.sana-commerce.com/blog/ecommerce-catalog-management-best-pra...
E- Journals:
• https://www.gjust.ac.in/department/hsb/hsb_journals.html
• https://www.igi-global.com/journal/international-journal-online-marketin...
• https://iupindia.in/Marketing_Management.asp