Introduction-Nature, scope and importance of marketing, approaches to marketing, selling Vs marketing concept, Concept of Marketing of services.
Buyer Behavior and Market Segmentation: Factors influencing buyer behavior, Buying decision process, Segmentation-Targeting-Positioning
Managing the product: Product concept, levels of products, product mix, product line decisions, Brand Equity, Packaging, Labeling,
Concept of product life cycle: stage specific marketing strategies, New product development process.
Pricing: Objectives of pricing, methods of pricing, Factors influencing pricing.
Case Studies
Essential Reading:
1. Kotler, Philip and Keller, Kevin Lane, Marketing Management, Pearson Education, New Delhi.
2. Varshney, R. L. and Gupta, S. L., Marketing Management: Text and Cases-An Indian Perspective, Sultan Chand & Sons, New Delhi.
3. Ramaswamy, V.S. and Namakumari, S, Marketing Management: Planning Implementation and Control, Macmillan India Ltd., New Delhi.
Reference books:
1. Kotler, Philip and Armstrong, Principles of Marketing, Prentice Hall of India, New Delhi.
2. Saxena R, Marketing Management, Tata McGraw-Hill Publishing Co. Ltd., New Delhi.
3. Sherlekar S., Marketing Management, Himalaya Publishing House, Mumbai.
4. Gandhi J. C., Marketing Management – An Introduction, Tata McGraw Hill Publishing Co. Ltd., New Delhi.