Effective Communication Skills: 7Cs of Effective Communication, Effective Speaking, Effective Listening, Process of Communication, Barriers to Communication
Soft Skills: Knowing Yourself (SWOT), Developing Positive Attitude, Emotional Intelligence, Empathy, Stress Management
Personality Development: Self confidence and Self Development, Goal setting, Time Management and effective planning, Leadership Skills
Non Verbal Communication: Paralanguage, Body Language, and Proxemics, Inter personal Skills, Team Building and Team Work, Public Speaking, Presentation skills.
Business Etiquettes and Manners: Negotiation Skills,
Resume writing Group Discussion, Interviewing skills
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2. BhatnagarNitin and Mamta Bhatnagar, Effective Communication and Soft Skills: Strategies for Success, Pearson Education, New Delhi, 2011
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6. Goleman Daniel, Emotional Intelligence, BloomsBury Publishing, New Delhi, 2013
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8. Onkar R.M., Personality Development and Career Management (A Pragmatic Perspective), S. Chand & Company Pvt. Ltd., New Delhi, Third Revised Edition, 2014