Personality Development and Communication Skills

Paper Code: 
GBBA 201
Credits: 
4
Contact Hours: 
60.00
Max. Marks: 
100.00
12.00
Unit I: 
Effective Communication Skills:

Effective Communication Skills: 7Cs of Effective Communication, Effective Speaking, Effective Listening, Process of Communication, Barriers to Communication

12.00
Unit II: 
Soft Skills:

Soft Skills: Knowing Yourself (SWOT), Developing Positive Attitude, Emotional Intelligence, Empathy, Stress Management

12.00
Unit III: 
Personality Development:

Personality Development: Self confidence and Self Development, Goal setting, Time Management and effective planning, Leadership Skills

12.00
Unit IV: 
Non Verbal Communication

Non Verbal Communication: Paralanguage, Body Language, and Proxemics, Inter personal Skills, Team Building and Team Work, Public Speaking, Presentation skills.

12.00
Unit V: 
Business Etiquettes and Manners:

Business Etiquettes and Manners: Negotiation Skills,
Resume writing Group Discussion, Interviewing skills

Essential Readings: 

1. Alex K., Soft Skills – Know Yourself and Know the World, S. Chand & Company Pvt. Ltd., New Delhi, Third Revised Edition, 2016
2. BhatnagarNitin and Mamta Bhatnagar, Effective Communication and Soft Skills: Strategies for Success, Pearson Education, New Delhi, 2011
3. Chaturvedi P.D., Fundamentals of Business Communication, Pearson Education, New Delhi, 2012
4. Dulek Ronald E. and John S. Fielden, Principles of Business Communication, Macmillan Publishing Company, London, 1990
5. Francis Peter S.J., Soft Skills and Professional Communication, Tata McGraw Hill, New Delhi, 2012
6. Goleman Daniel, Emotional Intelligence, BloomsBury Publishing, New Delhi, 2013
7. Masters and Wallace, Personal Development for Life and Work, South-Western Cengage Learning, USA, 2010
8. Onkar R.M., Personality Development and Career Management (A Pragmatic Perspective), S. Chand & Company Pvt. Ltd., New Delhi, Third Revised Edition, 2014

Academic Year: