Personality Development and Communication Skills

Paper Code: 
GBBA 201A
Credits: 
4
Contact Hours: 
60.00
Max. Marks: 
100.00
12.00
Unit I: 
Effective Communication Skills:

Effective Communication Skills: Effective Communication, Effective Speaking, Effective Listening, Persuasive Skills, Interview Skills

12.00
Unit II: 
Soft Skills

: Knowing Yourself (SWOT), Emotional Intelligence, Empathy, Interpersonal Skills

12.00
Unit III: 
Personality Development:

Personality Development: Self confidence, Self Efficacy, Self Esteem, Developing Positive Attitude, Self Development, Group Discussions

12.00
Unit IV: 
Non Verbal Communication:

Non Verbal Communication: Paralanguage, Body Language, Proxemics, Professional Grooming and Etiquette Skills

12.00
Unit V: 
Techniques of Personality Development

Techniques of Personality Development: Stress Management, Time Management, Team Building, Goal Setting

Essential Readings: 

1. Alex K., Soft Skills – Know Yourself and Know the World, S. Chand & Company Pvt. Ltd., New Delhi, Third Revised Edition, 2016
2. Bhatnagar Nitin and Mamta Bhatnagar, Effective Communication and Soft Skills: Strategies for Success, Pearson Education, New Delhi, 2011
3. Chaturvedi P.D., Fundamentals of Business Communication, Pearson Education, New Delhi, 2012
4. Dulek Ronald E. and John S. Fielden, Principles of Business Communication, Macmillan Publishing Company, London, 1990

References: 

1. Francis Peter S.J., Soft Skills and Professional Communication, Tata McGraw Hill, New Delhi, 2012
2 Goleman Daniel, Emotional Intelligence, BloomsBury Publishing, New Delhi, 2013
3. Masters and Wallace, Personal Development for Life and Work, South-Western Cengage Learning, USA, 2010
4. Onkar R.M., Personality Development and Career Management (A Pragmatic Perspective), S. Chand & Company Pvt. Ltd., New Delhi, Third Revised Edition, 2014

Academic Year: 
2017-2018
  • Printer-friendly version
  • PDF version