Paper has been designed such that it acquaints the students with the understanding of concept of malls, maintenance and management concepts.
Introduction: Concept of shopping mall, Growth of malls in India
Mall positioning: Mall positioning strategies, strategic planning for malls
Aspects in Mall Management: Malls’s establishment, managing finance, human resource, security and accounting, legal implications and issues of malls, measuring mall performance
Mall Operations: Store allocation, leasing negotiations, maintenance and repairs, security and safety procedures and regulations, operational activites, footfall measurement, common area management
Tenant Management: Selection of anchor tenant, tenant mix, types of retail formats- multiplexes, foodcourts, branded stores, specialty stores, hypermarkets, supermarkets, mall resource allocation
• Singh, Srinivasan, Mall management: Operating in Indian retail space, McGraw Hill
• Abhijit Das, Mall Management, Taxman Allied Services