Marketing Management

Paper Code: 
CDMK 202
Credits: 
4
Contact Hours: 
60.00
Max. Marks: 
100.00
12.00
Unit I: 
Marketing of Services

Concept of Services, Difference between Goods and Services, Unique Characteristics of Services, 7Ps of Expanded Marketing Mix, Service Marketing Triangle

12.00
Unit II: 
Strategic Marketing and Managing the Marketing Effort

Understanding strategy in a marketing context. The Marketing Plan: Strategies and Processes, Developing Marketing Strategies and Plans for Growth and Downsizing, Managing the Marketing effort, Marketing Organization

12.00
Unit III: 
Developing Competitive Marketing Strategy

Identifying and Analyzing Competitors, Competitive Strategies for Market Leaders and Challengers, Followers and Nichers; Offensive and Defensive strategies

12.00
Unit IV: 
Green Marketing; Social Marketing

Green Marketing: Concept, Problems and Challenges in Green Marketing Social Marketing: Concept and Definition, Scope, Problems and: Challenges, Social Marketing Campaigns. Environmental Concerns in Marketing.

12.00
Unit V: 
Emerging Concepts of Marketing

Emerging Concepts of Marketing

Introduction to Internet Marketing, Digital Marketing: Digital Marketing Process, Digital Marketing & Traditional Marketing,Digital Marketing Strategies.

Social Media Marketing: Social Media Mix,Viral and Buzz Marketing: Elements of a Viral Marketing Strategy, Concept of Multi level Marketing

Essential Readings: 

ESSENTIAL READINGS:

  • Kotler, P. & Keller, K. L.: Marketing Management, Pearson.
  • Kotler, P., Armstrong, G., Agnihotri, P. Y., &Ul Haq, E.: Principles of Marketing: A South Asian Perspective, Pearson.
  • Ramaswamy, V.S. &Namakumari, S.: Marketing Management: Global Perspective-Indian Context, Macmillan Publishers India Limited.

 

References: 

SUGGESTED READINGS:

  • Zikmund, W.G. & D’ Amico, M.: Marketing, Ohio: South-Western College Publishing
  • Saxena Rajan, Marketing Management, McGraw Hill Education

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